The machine runs while you're in service. AI doesn't replace creative thinking; it removes the admin that eats your week so your team can focus on the things a machine can't do.
We've built AI marketing stacks for venues running on skeleton teams. If it can be automated without losing quality (content scheduling, guest communications, reporting, rostering coordination), we automate it. If it can't, we don't pretend it can.
02
How we approach it
We use and recommend tools your team can actually operate without a technical background. No bespoke software with a 6-month onboarding. Practical systems built on proven platforms, set up properly, documented clearly, and handed over with training.
02What's included
What AI and automation for hospitality includes
D01
D01
AI Marketing Automation
Automated content workflows, AI-assisted copywriting systems, social scheduling, and intelligent reporting. Built on tools your team can run without technical help between our sessions.
Setup + training
Ongoing support
D02
D02
Workflow & Ops Automation
Identifying manual processes (bookings, guest comms, reporting, rostering coordination) and replacing them with automated systems. We map the workflow, build the automation, train your team.
Audit first
Full handover
Team training
D03
D03
Tech Stack Advisory
An honest review of the tools you're using, what you should cut, what you should add, and how it should all connect. We don't sell software; we recommend what actually works for your venue type and team size.
Vendor-neutral
Implementation included
D04
D04
Booking & CRM Integration
Connecting your reservation system, email platform, and Google Business profile so guest data flows automatically, without manual entry. Less admin. More context on who's coming in.
ResDiary / SevenRooms / OpenTable
CRM sync
D05
D05
Analytics & Reporting Dashboards
Custom dashboards pulling data from your key platforms (Google, Meta, email, reservations) into a single view built for operators. Weekly or monthly, automated delivery, no spreadsheet required.
Automated delivery
Operator-focused
D06
D06
AI Concierge & Guest Comms
AI-powered guest communication systems: reservation confirmations, enquiry responses, review reply templates, and post-visit follow-ups. Consistent, on-brand, and running while you're in service.
Always-on
Brand-voice trained
03From the portfolio
AI automation results for restaurants and venues
KITCHAI
AI content stack live
Kitchai, a Halal Thai restaurant at EdSquare, Edmondson Park NSW. AI-driven content workflow deployed, reducing weekly content admin by 6+ hours without reducing output quality or brand consistency.
The Highline, a five-room events venue in Bankstown NSW. Booking-to-CRM integration and automated guest communications, saving the operations team 8+ hours per week in manual data entry and follow-up.
We build on established platforms: Zapier, Make, Claude, ChatGPT, Notion AI, and native automation within social and email tools. We don't build bespoke software. We configure proven tools to work for your specific workflows and team structure.
Q02Can my team manage the systems after setup?
That's the whole point. We build for operator independence: documentation, team training, and 30-day post-setup support are included in every engagement. If you need ongoing support after that, we have a monthly retainer for optimisation and troubleshooting.
Q03Do you integrate with existing systems like ResDiary or SevenRooms?
Yes. We work with all major reservation and POS platforms used in Australian hospitality. We also handle the integration with your email marketing platform and Google Business, so your guest data flows correctly without manual duplication.