Growth isn't posting more. Every piece of content is built to serve a business outcome: reservations, event enquiries, brand awareness in the right postcodes, or building a community that shows up on a Tuesday.
Marketing for restaurants is not the same as marketing for software companies. Your customer is in a suburb. They make decisions on Instagram at 6pm on a Thursday. They trust reviews and word-of-mouth more than ads. We build systems for that specific context.
02
How we approach it
Catalyst is our ongoing growth retainer: strategy, content, paid media, influencer, email, and reporting in a single embedded team. No account management overhead. No agency layers. Just the people who built the brand, running the marketing.
02What's included
What hospitality marketing and growth includes
D01
D01
Social Media & Content Strategy
Platform-specific strategy, content calendars, creative direction, and ongoing production: Reels, Stories, posts. Organic and paid-ready. We handle strategy, creative direction, copy, and production coordination. Photography and film for every venue are produced in-house.
Monthly retainer
Organic + paid
D02
D02
Paid Media: Meta & Google
Targeting strategy, creative production, A/B testing, and monthly optimisation. We focus on cost-per-reservation and cost-per-cover, not reach and impressions. Your ROAS matters more than your follower count.
Monthly management
Performance reporting
D03
D03
Influencer & Community
Identification, briefing, and management of micro and macro influencers. Hosted events, UGC seeding, gifting campaigns. We've built 10K+ followings before a first cover was served.
Project or retainer
Pre-opening specialist
D04
D04
Email & CRM Marketing
List building, segmentation, automated sequences (birthday, win-back, loyalty), and monthly campaign management. Especially high-ROI for events venues and hospitality groups with repeat customer bases.
Setup + ongoing
Automation included
D05
D05
PR & Media Outreach
Story development, media pitching, press release writing, and relationship management with food and lifestyle media in Sydney and HCMC. Openings, chef changes, awards, expansions.
Project-based
Opening specialist
D06
D06
Performance Reporting
Monthly dashboards covering social reach, paid media ROAS, email performance, and Google visibility. Built for operators, not marketers: clear signals, not data dumps.
Monthly cadence
Benchmarked KPIs
03From the portfolio
Marketing results for restaurants and venues
KITCHAI
4.8★ + ongoing growth
Kitchai, a Halal Thai restaurant at EdSquare, Edmondson Park NSW. Ongoing Catalyst retainer covering social, paid media, email, and influencer. 4.8 stars sustained across 200+ reviews.
Primarily Instagram and TikTok for organic content, Meta and Google Ads for paid media. We don't manage platforms we can't drive results on: if a platform isn't right for your venue, we'll tell you before you pay for it.
Q02Do I need to provide the content, or do you produce it?
We handle creative direction, scripting, and production coordination. You provide access to your venue for content shoots. We brief the photographers/videographers and direct the creative; you don't need a content team internally.
Q03How do you measure success for a restaurant or venue?
Reservations, event enquiries, Google review velocity, and paid media ROAS. We build reporting around the metrics that drive your revenue, not vanity metrics that make dashboards look good but don't fill covers.