Marketing & Growth

Hospitality Marketing Agency in Sydney

Growth isn't posting more. Every piece of content is built to serve a business outcome: reservations, event enquiries, brand awareness in the right postcodes, or building a community that shows up on a Tuesday.

S110K+Pre-opening followers built
S24.8★Portfolio avg Google rating

01The honest version

What we actually do

Marketing for restaurants is not the same as marketing for software companies. Your customer is in a suburb. They make decisions on Instagram at 6pm on a Thursday. They trust reviews and word-of-mouth more than ads. We build systems for that specific context.

How we approach it

Catalyst is our ongoing growth retainer: strategy, content, paid media, influencer, email, and reporting in a single embedded team. No account management overhead. No agency layers. Just the people who built the brand, running the marketing.

02What's included

What hospitality marketing and growth includes

  1. D01

    Social Media & Content Strategy

    Platform-specific strategy, content calendars, creative direction, and ongoing production: Reels, Stories, posts. Organic and paid-ready. We handle strategy, creative direction, copy, and production coordination. Photography and film for every venue are produced in-house.

    • Monthly retainer
    • Organic + paid
  2. D02

    Paid Media: Meta & Google

    Targeting strategy, creative production, A/B testing, and monthly optimisation. We focus on cost-per-reservation and cost-per-cover, not reach and impressions. Your ROAS matters more than your follower count.

    • Monthly management
    • Performance reporting
  3. D03

    Influencer & Community

    Identification, briefing, and management of micro and macro influencers. Hosted events, UGC seeding, gifting campaigns. We've built 10K+ followings before a first cover was served.

    • Project or retainer
    • Pre-opening specialist
  4. D04

    Email & CRM Marketing

    List building, segmentation, automated sequences (birthday, win-back, loyalty), and monthly campaign management. Especially high-ROI for events venues and hospitality groups with repeat customer bases.

    • Setup + ongoing
    • Automation included
  5. D05

    PR & Media Outreach

    Story development, media pitching, press release writing, and relationship management with food and lifestyle media in Sydney and HCMC. Openings, chef changes, awards, expansions.

    • Project-based
    • Opening specialist
  6. D06

    Performance Reporting

    Monthly dashboards covering social reach, paid media ROAS, email performance, and Google visibility. Built for operators, not marketers: clear signals, not data dumps.

    • Monthly cadence
    • Benchmarked KPIs

03From the portfolio

Marketing results for restaurants and venues

A dish served at KITCHAI, EdSquare, Edmondson Park NSW

KITCHAI

4.8★ + ongoing growth

Kitchai, a Halal Thai restaurant at EdSquare, Edmondson Park NSW. Ongoing Catalyst retainer covering social, paid media, email, and influencer. 4.8 stars sustained across 200+ reviews.

Read case study →

See all case studies →

04Common questions

Questions about restaurant marketing

Q01What platforms do you manage?

Primarily Instagram and TikTok for organic content, Meta and Google Ads for paid media. We don't manage platforms we can't drive results on: if a platform isn't right for your venue, we'll tell you before you pay for it.

Q02Do I need to provide the content, or do you produce it?

We handle creative direction, scripting, and production coordination. You provide access to your venue for content shoots. We brief the photographers/videographers and direct the creative; you don't need a content team internally.

Q03How do you measure success for a restaurant or venue?

Reservations, event enquiries, Google review velocity, and paid media ROAS. We build reporting around the metrics that drive your revenue, not vanity metrics that make dashboards look good but don't fill covers.

See all 30 FAQs →

Ready to start?

Tell us what you're building. We'll tell you if we can help.