FAQ · 5 answers
Getting Started.
5 questions about getting started, answered by RagingMonk, an operator-led hospitality launch and marketing agency in Sydney, NSW and Ho Chi Minh City, Vietnam.
Getting Started questions
Q01How do I get started?
Q02Do you offer free consultations?
Yes. The initial strategy session is free. It's not a sales call; it's a working session where we align on the problem before discussing scope or cost. If we're not the right fit for what you're building, we'll tell you directly and, where we can, point you to someone who is.
Q03What should I prepare for our first call?
Not much. A clear sense of what you're trying to build, who you think the customer is, and what "success" looks like in 12 months. If you have existing materials (a logo, a name, a deck, competitor references), bring them. If you don't, that's fine too.
Q04Can I see more of your work before we talk?
RagingMonk publishes eight full case studies on the work page: Kitchai, BaaOinkMoo, Maestria, Auntie Tang, Silver Pearl, The Highline, Anna Wang and Barbie Bar. Each one covers the brand development, the marketing strategy, and the business outcome.
Q05What if we're not the right fit after the first call?
We say so. We'd rather be direct early than waste your time, or ours. If the scope doesn't match our model, the budget isn't there, or the stage of the business isn't right for what we do, we'll tell you clearly and, where possible, suggest who might be a better fit.
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